After-Sales Service

• Fault Diagnosis: Remote guidance and in-depth testing to restore normal operation in as fast as 30 minutes.
• Defect Repair: Comprehensive repair solutions for hardware and system issues.
• Spare Parts Supply: 100% OEM-certified parts for all needs.
• Accuracy Calibration: In-house or third-party certification to meet industry standards.

For any after-sales inquiries, we will contact you within 6 hours.

Email: aftersales@vision3d.cn

• Parts Scanning: On-site or mail-in scanning with timely analysis and reports.
• Commissioning Service: Full lifecycle recipe management to match production needs.
• Skills Training: Online courses and hands-on workshops for all skill levels.
• Relocation Support: Safe machine relocation and upgrade services.

For any after-sales inquiries, we will contact you within 6 hours.

Email: aftersales@vision3d.cn

• Authorization Alerts: Real-time updates on equipment authorization status.
• Routine Maintenance: Predictive maintenance to reduce downtime and extend equipment life.
• Worry-Free Assurance: Comprehensive packages, leasing, trade-ins, and backup machines.
• Regular Follow-Ups: Full-cycle customer care and preventive service.

For any after-sales inquiries, we will contact you within 6 hours.

Email: aftersales@vision3d.cn